Returns & Refund Policy
We want you to be happy with your purchase! Please read our returns and refund policy before placing your order.
Faulty or Incorrect Items
If your hoodie arrives damaged, faulty or different from what you ordered, please contact us within 7 days of delivery. Include your order number and clear photos so we can resolve the issue.
Returns & Exchanges
We accept return or exchange requests for items that are unworn, unwashed and in their original condition, with all original tags and packaging intact. Please contact us before sending anything back to receive return instructions.
Change of Mind
If you change your mind about your purchase, please contact us to discuss whether a return or exchange can be arranged. Items that have been worn, washed or damaged after delivery may not qualify.
Refunds
Once an eligible return has been received and inspected, we will let you know whether your refund has been approved. Approved refunds will be issued to the original payment method where possible.
Return Shipping
Please contact us before arranging return shipping, as responsibility for return costs will depend on the reason for the return and applicable consumer law.
Need Help?
For any questions or concerns about your order, please contact us through our website. We're happy to help!
Nothing in this policy affects your rights under applicable consumer protection laws.
